Privacy Policy

1. Information We Collect

When you interact with Y dix, we may collect the following information:

Personal details such as name, email address, phone number, and shipping address
Payment-related information
Order details and purchase history
User-Uploaded Content: Photos and videos you upload to create your AR experience.
Device and browsing information such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Create AR Experiences: Process your uploaded images and videos to generate the Augmented Reality targets.
Communicate with you about your purchases, updates, or support requests
Improve our products, services, and website experience
Send promotional content (only if you opt in)
Prevent fraud and ensure platform security

3. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with:

Trusted service providers (printing partners, delivery services, payment gateways) strictly for order fulfillment
Legal authorities if required by law

All partners are bound to keep your information confidential.

4. Data Security

We implement industry-standard security measures to protect your personal data. While no system is 100% secure, we take all reasonable steps to safeguard your information.

5. Camera Usage & AR Data

Our "Scan" feature requires access to your device's camera to function. This access is used strictly for:

Recognizing the physical Y dix product (Image Tracking).
Overlaying the digital video content on your screen.

We do not record, store, or transmit your camera feed to our servers. All AR tracking processing happens locally on your device in real-time.

6. Cookies

Y dix uses cookies to enhance your browsing experience, analyze traffic, and improve website functionality. You can disable cookies through your browser settings if you prefer.

7. Third-Party Services

Our website may contain links to third-party platforms (such as Instagram, Facebook, or payment providers). We are not responsible for their privacy practices and encourage you to review their policies separately.

8. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of promotional communications
Request details about how your data is used

To exercise these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us.